A Hartford, Connecticut woman found more than she bargained for when she stopped and picked up a cabinet that had a “free” sign on it.  She brought it home and inside discovered documents that contained Social Security numbers and names, death benefits, medical records with hospital admissions and medication records of Aetna policy holders.

According to Aetna someone made a “serious human error”.  The fact is that 88% of breaches are caused by insider negligence.  In order to eliminate human error and properly safeguard records containing personally identifiable information (PII) you need to know where those records exist.  To know this, an organization must have an inventory of what records contain PII, what media it resides in, who has access to it and how it is maintained and disposed.  Jordan Lawrence’s Privacy Management allows you to proactively identify where human error and process breakdowns can occur within your organization.